Adoption and Implementation of Balanced Scorecard in Malaysia.

Main Article Content

Tze San Ong Boon Heng Teh Chee Kwong Lau Sharon Lee Shyan Wong

Abstract

This paper reports the results of an empirical study on the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, customer value and financial performance. The findings indicate that organizations responded positively to BSC measures and believed the causeand-effect relationship of BSC will lead to improved business efficiency and profitability.

Article Details

How to Cite
ONG, Tze San et al. Adoption and Implementation of Balanced Scorecard in Malaysia.. Asia-Pacific Management Accounting Journal, [S.l.], v. 5, n. 1, p. 21-40, june 2010. ISSN 2550-1631. Available at: <http://arionline.uitm.edu.my/ojs/index.php/APMAJ/article/view/74>. Date accessed: 21 july 2018.
Section
Management Accounting