CAPITALISING ON MOBILE INSTANT MESSAGING FOR UNDERGRADUATES BUSINESS EMPOWERMENT

  • Che Faridah Che Mahmood Universiti Teknologi MARA
  • Nazihah Omar Universiti Teknologi MARA
  • Norshaieda Adnan @ Abdullah Universiti Teknologi MARA
  • Nor Balkish Zakaria Universiti Teknologi MARA

Abstract

Mobile Instant Messaging (MIM) or Instant Messaging (IM) via various web-based applications like WeChat, Viber, WhatsApp (WA) and Snapchat have gained much attention. It allows mobile phone users to access instant messaging services right from their smartphones. Despite various general publications indicating the advantages of mobile business, ranging from the start-up cost, flexibility, mobility up to inventory, the MIM’s application via mobile businesses are still scarce. The aim of this study was to examine the realm of MIM usage as a platform for mobile business among undergraduates in Malaysia by examining the uses of MIM for mobile business and to identify the perceived advantages of MIM as a platform for mobile business. An online questionnaire was designed and randomly distributed among identified undergraduates who have actively engaged in mobile business. The results show that MIM is frequently used to advertise and sell products most needed by undergraduates. Among the perceived advantages of MIM as a platform for mobile business is its cost effectiveness. In addition, undergraduates can easily and conveniently start-up mobile businesses and generate income simply via a mobile device and a mobile number as it is indeed preferable for reaching a general audience.
Published
Dec 31, 2019
How to Cite
CHE MAHMOOD, Che Faridah et al. CAPITALISING ON MOBILE INSTANT MESSAGING FOR UNDERGRADUATES BUSINESS EMPOWERMENT. Asia-Pacific Management Accounting Journal, [S.l.], v. 14, n. 3, p. 1-18, dec. 2019. ISSN 2550-1631. Available at: <http://arionline.uitm.edu.my/ojs/index.php/APMAJ/article/view/975>. Date accessed: 17 feb. 2020. doi: http://dx.doi.org/10.24191/apmaj.v14i3.975.